We started the project with a 3 day ‘boot camp’ – where Jonathan and Gareth helped us understand the key HR challenges facing small businesses. We then worked with the breatheHR team to define a ‘minimum loveable product’ – a release that focussed on getting all the basics right rather than trying to ‘out-feature’ the competition. This pragmatic and agile approach meant that we were able to launch breatheHR in less than three months.
Once the service launched we listened to customer feedback and added the most-commonly requested features first (maximizing ROI on a limited development budget). We also helped Gareth and Jonathan build in-house programming capability – starting with a developer able to handle day-to-day maintenance scaling up to a team of 8 able to handle all but the most complex tasks.
This has enabled breatheHR to use Datanauts at a more strategic level – implementing major new features and ensuring the robustness of the product as it scales towards its next 100,000 users.